Last Updated: 1/9/2026
This Privacy Policy (“Policy”) explains how Boston Premier Coach, LLC, doing business as Boston Corporate Coach™ (“Boston Corporate Coach,” “BCC,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit www.bostoncorporatecoach.com (the “Website”) or use our online reservation, account, quote, contact, and related services (collectively, the “Services”).
By using the Website or Services, you acknowledge you have read and understood this Policy.
1. Information We Collect
We may collect information from or about you in the following categories:
A. Information You Provide Directly
You may provide information when you:
- submit a reservation or quote request,
- create an account (if applicable),
- contact us via forms, email, phone, or chat,
- communicate with our team regarding service.
This may include:
- Contact information: name, email address, phone number
- Reservation details: pickup/drop-off locations, dates/times, flight details (if provided), passenger names (if provided), special instructions
- Business information: company name, corporate billing details, traveler/assistant contact information
- Payment-related information: billing address and limited payment details as processed by our payment providers (we do not intentionally store full payment card numbers unless explicitly stated at checkout)
- Communications: messages, emails, call notes, and support requests
B. Information Collected Automatically
When you use the Website, we may automatically collect:
- Device and usage data: IP address, browser type, device identifiers, operating system, referring/exit pages, clickstream data, pages viewed, and time spent
- Approximate location data: derived from IP address (not precise GPS)
- Cookies and similar technologies: as described below
C. Information from Third Parties
We may receive information from:
- Payment processors (confirmation of payment status)
- Booking/dispatch platforms (reservation status, operational notes)
- Marketing/analytics providers (aggregated performance data)
- Corporate clients or executive assistants submitting reservations on behalf of travelers
2. How We Use Information
We use information for legitimate business purposes, including to:
- Provide and manage Services
- process reservations and quotes
- coordinate trips, dispatch, and customer support
- communicate service updates and confirmations
- Operational and security purposes
- prevent fraud and abuse
- protect accounts, systems, and users
- enforce our Terms & Conditions and other policies
- Improve the Website and Services
- analyze usage trends
- troubleshoot issues
- enhance performance and user experience
- Communications
- respond to inquiries
- send service-related messages (confirmations, updates, changes, receipts)
- send administrative notices regarding policies or changes
- Marketing (where permitted)
- send promotional communications (you may opt out)
- measure advertising effectiveness
We do not sell your personal information in the traditional sense. See Section 6.
3. Cookies, Analytics, and Advertising
We may use cookies, pixels, tags, and similar technologies to:
- remember preferences,
- understand Website traffic and performance,
- improve marketing relevance.
We may use third-party analytics tools (such as Google Analytics) and advertising tools (such as Google Ads). These providers may collect information about your interactions with the Website.
Managing Cookies
Most browsers allow you to control cookies through settings. If you disable cookies, parts of the Website may not function properly.
4. How We Share Information
We may share information in the following circumstances:
A. Service Providers and Vendors
We share information with vendors that perform services on our behalf, such as:
- hosting and Website platforms,
- reservation/dispatch systems,
- payment processors,
- customer support tools,
- analytics and marketing providers.
These vendors are authorized to use information only as necessary to provide services to us.
B. Affiliates and Subcontracted Transportation Providers
To fulfill transportation requests in locations where service is provided through a vetted affiliate or subcontracted transportation provider, we may share necessary trip details (such as pickup location, time, passenger name, and contact info) strictly for trip execution.
C. Corporate Accounts
If a reservation is booked through a corporate account, we may share reservation status and service confirmations with the corporate contact(s) responsible for arranging or paying for the service.
D. Legal and Compliance
We may disclose information if required by law, subpoena, court order, or if we believe disclosure is necessary to:
- comply with legal obligations,
- protect our rights, safety, and property,
- prevent fraud or security issues.
E. Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be disclosed and transferred as part of that transaction, subject to appropriate confidentiality protections.
5. Data Retention
We retain information for as long as reasonably necessary to:
- provide Services,
- meet operational requirements,
- comply with legal and tax obligations,
- resolve disputes,
- enforce agreements.
Retention periods vary by data type and legal requirements.
6. Your Rights and Choices
Depending on your location and applicable law, you may have rights to:
- request access to certain information we hold about you,
- request correction or deletion of certain information,
- object to or restrict certain processing,
- opt out of marketing communications.
Marketing Opt-Out
You may opt out of promotional emails by using the unsubscribe link or contacting us at info@BostonCorporateCoach.com. Service-related communications (such as confirmations) may still be sent.
California Notice (If Applicable)
We do not sell your personal information as that term is commonly defined. We may share information with service providers for business purposes.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no system can guarantee absolute security, and you use the Website at your own risk.
8. Children’s Privacy
The Website and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. International Users
We operate from the United States. If you access the Website from outside the U.S., you understand that information may be transferred to, processed in, and stored in the United States and other jurisdictions where our service providers operate.
10. Third-Party Links
The Website may contain links to third-party sites. We are not responsible for the privacy practices of third parties. Please review their policies directly.
11. Changes to This Policy
We may update this Policy from time to time. Updates are effective upon posting to the Website with a revised “Last Updated” date.
12. Contact Us
For questions or requests regarding this Policy, contact:
Boston Premier Coach, LLC d/b/a Boston Corporate Coach™
Email: info@BostonCorporateCoach.com