Business travel, before you go, listen up! Here are 10 major trends you need to be aware of:
- More bleisure travel
Business travelers are extending business trips into mini vacations, as long as their company’s travel policy allows it.
- Mobile booking on the rise
79% of mobile travelers completed a booking on their smartphones in 2017, up from 70% in 2016, according to Google. Good news, check out the Boston Corporate Coach™ app on Apple or GooglePlay.
- Live chat capability on websites
People still want to be able to speak with a human being when booking their travel plans, just not over the phone. They like having an instant reply to a specific question without being put on hold. 79% of businesses that offer live chat have seen higher sales, revenue, and customer loyalty.
- Cybersecurity concerns
Business travelers are seeking secure WIFI and Bluetooth connections, as well as a safe place to keep their electronics.
- Airbnb rising in popularity for business travelers
The site recently launched a separate booking site for businesses that features “work-ready” homes. As bleisure travel increases, people are looking to stay in places that don’t make it feel like they are traveling for work. Hotel pricing increases
- Hotel Prices are rising
The 2018 Global Travel Forecast shows hotel prices are expected to rise by 3.7% this year, with Europe seeing the steepest increases. Hotels are also starting to move away from fixed, corporate rates to dynamic pricing models.
- Steady airline prices
Flights will be a lot more affordable but that means they’ll also be a lot more crowded.
- Further developments in Artificial Intelligence
While AI still has a long way to go, it has the potential to save a lot of time and money. The technology will help travelers make quick purchase decisions, check itineraries, and keep up to date on corporate travel policies.
- More flexible corporate travel programs
As more Millennials enter the workforce, work-life balance will become a bigger concern to employers. Expect to see more businesses offering flexible options for their business travelers.
- Transportation Network Companies like Boston Corporate Coach™ are becoming the preferred choice
The main traits business travelers look for in transportation are dependability, timeliness, and cost. Related industries should be finding ways to appeal to these desires.
Boston Corporate Coach™ takes great pride in providing outstanding transportation for business travelers in all the places we service around the globe. Call 800-664-4480 to make your reservations or visit https://bostoncorporatecoach.com/reservations/. You can also download the Boston Corporate Coach app on Apple or GooglePlay.