AIRPORT

The complimentary wait window is a grace period included in all airport transfer rates for standard flight variation (e.g., delays, early arrivals, and gate changes) that occur within normal travel variation. No additional charge applies for time within the complimentary window. The window for domestic commercial arrivals and the extended window for international arrivals (accounting for customs and passport control) are confirmed by the reservation team at booking. Extraordinary delays, such as diversions or multi-hour holds, are coordinated directly through the 24/7 dispatch team.

Yes. Group airport transfers are coordinated based on passenger count and program requirements. For groups of up to 14, an executive Sprinter van provides group consolidation in a single vehicle. For groups of 21–37, the mid-size coach provides group transfer with airport meet-and-greet capability. For larger groups, motor coaches (49–57 passengers) or multiple coordinated vehicles can be arranged through one operations team with synchronized arrival planning.

Rates are distance-based and confirmed at booking. No hidden surcharges, no surge pricing, and no meter running during flight delays. The complimentary wait window is included in the rate with no additional charge for standard flight variation. Corporate accounts receive consolidated invoicing across all airport trips and all markets, with detailed trip reporting for expense management.

Yes. Airport transportation is available across the Boston Corporate Coach™ global network of 680+ cities in 27+ countries. The same flight tracking, meet-and-greet support, and FBO coordination approach apply in every market. Commercial airport and FBO coverage includes Boston Logan (BOS), New York JFK (JFK), Teterboro (TEB), Los Angeles (LAX), London Heathrow (LHR), Paris Charles de Gaulle (CDG), Dubai International (DXB), and hundreds of additional airports and FBOs worldwide.

Boston Corporate Coach™ operates five vehicle classes for airport transfers: executive sedans (up to 3 passengers), executive SUVs (up to 6), executive Sprinter vans (up to 14), mid-size coaches (21–37), and motor coaches (49–57). The reservation team can confirm the appropriate vehicle class based on passenger count, luggage requirements, and program type.

Yes. Boston Corporate Coach™ provides FBO coordination services for private aviation clients at fixed-base operators across the global network, including Teterboro (TEB), Van Nuys (VNY), Luton (LTN), Le Bourget (LBG), and hundreds of additional FBOs worldwide. Wheels-down alerts trigger automatic chauffeur dispatch, chauffeurs are briefed on FBO-specific staging protocols, and the operations team coordinates directly with the flight department for schedule changes and irregular operations. NDA execution available where required.