Business travel, before you go, listen up! Here are 10 major trends you need to be aware of:
- More bleisure travel
Business travelers are extending business trips into mini vacations, as long as their company’s travel policy allows it. - Mobile booking on the rise
79% of mobile travelers completed a booking on their smartphones in 2017, up from 70% in 2016, according to Google. - Live chat capability on websites
People still want to be able to speak with a human being when booking their travel plans, just not over the phone. They like having an instant reply to a specific question without being put on hold. 79% of businesses that offer live chat have seen higher sales, revenue, and customer loyalty. - Cybersecurity concerns
Business travelers are seeking secure WIFI and Bluetooth connections, as well as a safe place to keep their electronics. - Airbnb rising in popularity for business travelers
The site recently launched a separate booking site for businesses that features “work-ready” homes. As bleisure travel increases, people are looking to stay in places that don’t make it feel like they are traveling for work. - Hotel Prices are rising
The 2018 Global Travel Forecast shows hotel prices are expected to rise by 3.7% this year, with Europe seeing the steepest increases. Hotels are also starting to move away from fixed, corporate rates to dynamic pricing models. - Steady airline prices
Flights will be a lot more affordable but that means they’ll also be a lot more crowded. - Further developments in Artificial Intelligence
While AI still has a long way to go, it has the potential to save a lot of time and money. The technology will help travelers make quick purchase decisions, check itineraries, and keep up to date on corporate travel policies. - More flexible corporate travel programs
As more Millennials enter the workforce, work-life balance will become a bigger concern to employers. Expect to see more businesses offering flexible options for their business travelers.
Boston Corporate Coach™ takes great pride in providing outstanding transportation for business travelers in all the places we service around the globe. Call 877-604-0372 to make your reservations or visit our reservation page.